You should have a mobile solution to your business to remain competitive in the market. The technology world has seen a dramatic change in recent years , and all kinds of innovations are emerging on every corner and this includes taxis too. It is possible to be different from other taxi companies that are planning to launch their own version, despite the competition from low-cost transportation providers such as Uber or car rental firms that provide similar services and offer superior customer service.
There are numerous types of taxi apps available on the market. However, there’s a specific type designed for businesses with established operations that are in need of help. The app lets customers to make reservations for rides, and also expands the number of customers they serve. It also helps drivers locate potential fares faster than before.
The developers realized that passengers and drivers have different requirements, so they developed two applications. It provides more flexible features for both of the parties involved, giving you an the unique opportunity of getting just what you need without distractions or interruptions.
The most important features for Driver Apps
The taxi industry faces increasing competition. One of the most important aspects of maintaining loyalty to customers is to ensure that drivers have access to their application. Driver-friendly features can let customers who are new or existing be more productive on the task with less stress and, in turn, improve service quality.
Vehicle Tracking System
Drivers like mobile apps that are effective and efficient to do their job. GPS tracking systems pinpoint where the passengers are, but once they’ve shared their permission, it makes it much easier for drivers in need of finding them at any moment because he/she will know exactly where his/her loved ones are.
Button for Availability
Drivers are now able to make use of their phones to sign up for new requests, and get details. The driver will be informed immediately if there’s an order. They can then locate an alternative fare or give additional information, including their address.
Driver Dashboard
With the new feature, drivers will be able know how they compare to other passengers in terms overall performance. They will also gain valuable statistics and insight on their trips. They can also read customer feedback from previous rides for any comments that were positive or negative which were posted by passengers before deciding if this is something that should be improved upon going forward.
Email & SMS Alerts
Important messages will be sent to cab drivers by text message or email. They are also able to respond to queries via an accept/ decline option with a simple interface which is beneficial for both parties that are involved in the transaction.
Begin/End the Ride
Maps are an easy way to get to your destination. The map will show you where the pickup and drop-off locations are, making it simpler for everyone to be involved.
Accept/Decline Cab Requests
A person can make a request for transportation and receive a prompt response. If the driver doesn’t respond within 15-30 seconds of receiving the notification via the app, then it means there’s no cars in the area which can transport them right immediately.
For more information, click driving apps to make money